Keetown.ai
TRUST & TRANSPARENCY

Frequently Asked Questions

Your life stories deserve care. Learn about privacy, AI processing, and control over your WisdomBook.

Your stories. Your choices.

Your interview begins as a personal experience. You decide which supported entries to share and with whom.

Privacy & Security

How do I control the privacy of my AI Interview?

Your AI Interview is a personal space to capture your life stories, experiences, and reflections. You decide how your WisdomBook entries are shared. Choose to keep them private, share them with family, or make them public—so your stories can be preserved and passed on in the way that feels right to you.

Who can discover my WisdomBook stories?

Your visibility settings guide who can discover your stories. Private entries are intended for your own use, while Public AI Brain draws on material you choose to share publicly.

How does Keetown help protect my information?

We take the care of your stories seriously. Keetown uses technical and organizational safeguards designed to protect your information, along with account access controls. For the best experience, keep passwords and financial credentials in dedicated secure tools.

How does AI help with my interview?

Keetown.ai uses the OpenAI API to power AI Interviews, story organization, and AI Brain. When you use these features, relevant content is sent to OpenAI over a secure connection for processing. This helps AI understand your experiences, capture meaningful insights, and create personalized responses and stories. You can review and manage the results, choose what belongs in your WisdomBook, and decide how to share it.

How do AI providers handle my information?

Keetown.ai uses the OpenAI API to support AI interviews, story organization, and AI Brain features. Under OpenAI's API data policy, content submitted through the API is not used to train OpenAI models by default, unless an organization opts in to data sharing. Relevant content is processed to provide the AI features you request, subject to applicable security and data-retention policies. You choose the visibility of your WisdomBook stories and how you share them.

Your Stories, Your Choices

What do Private, Family, and Public mean?

Private is intended for you; Family sharing follows selected audiences and supported permissions; Public content may be seen beyond your family.

What is My Family, and how do I invite family members?

My Family helps you build family connections on Keetown.ai. You can invite parents, your spouse, children, and other relatives. Family members receive an invitation link and can sign up or sign in to follow the invitation process. It is a way to build your family network and, over time, pass along stories and wisdom across generations.

What can my family see after joining My Family?

My Family establishes family connections; WisdomBook sharing settings express your intended audience. You can label entries Only Me (private), Family (such as daughters, sons, children, grandchildren, or the whole family), or Public. Connecting with family does not automatically make private entries visible to them. Family-member access to entries is a separate feature and should not be assumed to be active simply because an invitation was accepted.

Can I review and edit AI-generated entries?

Yes. Review entries before adding them to WisdomBook. AI can make mistakes or omit details.

How can I manage or delete my interviews, WisdomBook entries, and articles?

1. WisdomBook entries: Left Menu → Review → Not Me → Permanently Delete Entry. Move an entry to Not Me during Review first, if needed; you can also restore it to Review. 2. Imported articles: Left Menu → Distill My Writing → My Writing Sources → Delete Article. Deleting an article removes its original text, AI distillation, and unapproved linked entries. Approved WisdomBook entries are preserved, with their source links removed. 3. Entire AI Interviews: Left Menu → Review → Not Me → Permanently Delete Entire Interview (on an entry linked to that interview). This removes the original interview and all associated WisdomBook entries, including approved ones. 4. Account and personal data: Contact support@keetown.ai for account deletion or other personal-data requests. See our Privacy Policy for applicable retention details. Permanent deletion cannot be undone.

Who owns my stories?

You retain rights in your original content. Keetown receives limited permission to process it for the features you choose.

AI Mentor & Accounts

What can visitors ask my Public AI Brain?

Visitors can ask about your life experiences, professional knowledge, perspectives, and lessons learned—for example, what you learned from starting a business or how you faced challenges. Public AI Brain is designed to draw on WisdomBook entries you approved and marked Public. It can summarize stories and explain insights grounded in those entries, but should not present AI assumptions as things you personally said or believe. When your public stories do not support an answer, it should say so rather than guess. Anonymous visitors can access Public entries only. Signed-in, verified family members may also receive answers based on Family entries they are authorized to access. Private entries remain private.

How can I refine my AI-generated stories?

AI Interviews help you revisit your experiences and turn conversations into meaningful stories, lessons, and reflections. AI-generated entries are drafts and may miss details or misunderstand what you meant. Open Review to check each entry, correct mistakes, add details, refine the wording, or choose not to keep it. Only entries you review and approve are added to your WisdomBook. You can work at your own pace—your stories remain yours to shape.

Can I keep my WisdomBook just for myself?

Absolutely. WisdomBook can be your own private collection of life stories, experiences, and reflections; sharing is never required. You can mark entries Only Me to keep them private. Keetown plans to make personal WisdomBook preservation available on the Free plan as well as Mentor Pro, with reasonable limits on AI-powered usage. If you later choose to share selected stories with family or the public, the available sharing features and permissions depend on your plan. Recording your life has value even if you never publish a single story.

Is Keetown free during Private Beta?

Yes. During Private Beta, participation and currently available bookings are free. After Private Beta, Keetown.ai plans to introduce paid plans and charges for certain AI features and services; it will not remain an unlimited free AI service. We also plan to retain a Free option for personal WisdomBook preservation, with reasonable AI usage limits. Pricing, included features, and usage quotas will be announced before they take effect, with at least 30 days' notice of material pricing changes. Your existing WisdomBook will not be automatically deleted when Beta ends. We will explain continued access and management before the transition, and we will not automatically charge you without your authorization.

How can I reach Keetown about privacy?

We welcome your questions at support@keetown.ai. Describe your concern and our team can review it; keep passwords and login credentials in your own secure records.

See also Privacy Policy · Terms of Service

Need help? support@keetown.ai